Privacy policy

Last Updated: 05/26/2026

Section 1: Online Store Terms and Eligibility

Minimum age to use the Site. By accessing or using the Site, you represent that you meet the minimum age required to do so under applicable law: at least 13 years of age in the United States, at least 16 years of age in the European Union and United Kingdom (or the equivalent age of digital consent in your jurisdiction, where lower), and the equivalent minimum age applicable in other jurisdictions. If you are under the applicable minimum age, you may only use the Site with the involvement and consent of a parent or legal guardian, and any submission of personal information by or on behalf of a child is governed by our Privacy Policy.

Purchases and binding contracts. To place an order, create an account, or otherwise enter into a binding contract with Loaded Boards, you must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and have the legal capacity to do so. If you are under the age of majority, a parent or legal guardian must place the order and accept these Terms on your behalf, and that parent or guardian will be responsible for the order and for all activity associated with the account.

You may not use our products or the Service for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and consumer protection laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to the Service.

Section 2: General Conditions

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any content on the Site, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3: Accuracy of Information on the Site

We are not responsible if information made available on the Site is not accurate, complete, or current. The material on the Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on the Site is at your own risk.

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information on the Site, except as required by law.

Section 4: Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5: Products and Services

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on the Site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6: Accounts, Billing, and Order Information

Account creation and security. Certain features of the Site, including placing orders, may require you to create an account. When you create an account, you agree to (a) provide accurate, current, and complete information; (b) maintain the security and confidentiality of your password and accept responsibility for all activity that occurs under your account; (c) maintain only one active account at any given time; and (d) promptly notify us at dontwalk@loadedboards.com if you discover or suspect any unauthorized access to your account or other breach of security.

We may reject, cancel, or require changes to any account, user ID, or email address that, in our sole discretion, (i) is already being used by another person; (ii) impersonates another person or entity; (iii) violates the intellectual property or other rights of any person; or (iv) is offensive or otherwise objectionable. We may suspend or terminate any account at any time in accordance with these Terms.

Order acceptance and limits. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Accurate billing information. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail on returns and exchanges, please review our Return Policy.

Section 7: Optional Tools and Third-Party Links

We may provide you with access to third-party tools and links to third-party websites over which we have no control. You acknowledge and agree that we provide access to such tools and links "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or your visits to third-party websites.

Any use of optional tools offered through the Site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.

Third-party links on the Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we are not liable for any harm or damages related to the purchase or use of goods, services, content, or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Some links on the Site may be affiliate links, meaning we may receive compensation if you make a purchase through them. This does not affect the price you pay.

Section 8: User Submissions, Feedback, and Reviews

If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, reviews, photos, videos, or other materials, whether online, by email, by postal mail, through social media, or otherwise (collectively, "Submissions"), you grant Loaded Boards a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, edit, copy, reproduce, publish, distribute, translate, modify, adapt, perform, display, transmit, and otherwise exploit any Submissions in any medium and for any purpose, including commercial and promotional purposes. To the extent permitted by applicable law, you also waive any moral rights, rights of attribution, or similar rights you may have in your Submissions. We are under no obligation to (1) maintain any Submissions in confidence; (2) pay compensation for any Submissions; or (3) respond to any Submissions.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your Submissions will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Submissions will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Submissions. You are solely responsible for any Submissions you make and their accuracy. We take no responsibility and assume no liability for any Submissions posted by you or any third party.

Section 9: Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, images, photographs, videos, designs, software, and product names — is the property of Loaded Boards, Inc. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, publicly display, publicly perform, sell, license, or otherwise exploit any content on the Site without our prior written permission.

"Loaded Boards," the Loaded Boards logo, and our product names are trademarks of Loaded Boards, Inc. All other trademarks appearing on the Site are the property of their respective owners.

No use for AI training or automated data extraction. Except (a) with our express written permission, or (b) as required for standard search-engine indexing pursuant to a robots.txt file we publish on the Site, you may not use, access, copy, scrape, crawl, harvest, or otherwise collect content from the Site for the purpose of training, fine-tuning, evaluating, or otherwise developing artificial intelligence systems, machine learning models, large language models, or other automated data extraction, generation, or analysis tools. This prohibition applies regardless of whether the use is commercial, non-commercial, academic, or for personal research, and applies to both proprietary and open-source AI systems.

Copyright concerns and DMCA Designated Agent. Loaded Boards has registered a Designated Agent with the United States Copyright Office under the Digital Millennium Copyright Act (DMCA). If you believe content on the Site infringes your copyright, please send a notice that complies with 17 U.S.C. § 512(c)(3) to our Designated Agent:

We will respond to valid DMCA notices in accordance with the procedures set forth in the DMCA, which may include removing or disabling access to the allegedly infringing material. Repeat infringers may have their access to the Site terminated.

Section 10: Personal Information and SMS Messaging

Your submission of personal information through the Site is governed by our Privacy Policy, which is incorporated into these Terms by reference and includes disclosures required under applicable privacy laws (including CCPA/CPRA, GDPR, and other state laws).

Data sharing opt-out. Residents of California and other states that grant a right to opt out of the sale or sharing of personal information may exercise that right at our Data Sharing Opt-Out page. The opt-out request applies to your browser or device; if you use multiple browsers or devices, you may need to submit the request from each. For more detail on the categories of personal information we share and your rights, see our Privacy Policy.

SMS messaging program. If you opt in to receive text messages from Loaded Boards, the following terms apply in addition to those in our Privacy Policy. By participating in our SMS messaging program, you also agree to the dispute resolution, arbitration, and class action waiver provisions in Section 16 of these Terms.

Consent. By opting in, you authorize Loaded Boards and its service providers to send recurring marketing, transactional, and informational text messages to the mobile phone number you provide, using autodialer or similar technology. You acknowledge that your consent to receive marketing texts is not required as a condition of purchasing any goods or services.

Eligibility. You must be at least 18 years old (or the age of majority in your jurisdiction) to enroll in our SMS messaging program. You confirm that you are the subscriber to the phone number you provide, or that you are otherwise authorized to opt in on the account holder's behalf.

Message frequency. Message frequency varies depending on the program. You may receive messages relating to promotions, new product releases, abandoned-cart reminders, order confirmations, shipping updates, and similar topics.

Cost. Message and data rates may apply. Charges are billed by and payable to your mobile carrier. Please contact your wireless carrier for details on your messaging plan. Loaded Boards is not responsible for delayed or undelivered messages.

How to opt out. You may opt out of marketing text messages from us at any time by replying STOP, END, UNSUBSCRIBE, CANCEL, QUIT, or PLEASE OPT ME OUT to any text message you receive from us. After you opt out, we may send a final message confirming your opt-out. If you have opted in to more than one SMS program, you may need to opt out of each separately. Texting any keyword other than those listed above is not a reasonable means of opting out.

How to get help. For help, reply HELP to any message from us, or contact us at privacy@loadedboards.com.

Supported carriers. Major U.S. wireless carriers are supported, including AT&T, T-Mobile, Verizon, U.S. Cellular, Cricket, Boost, Metro by T-Mobile, and other regional carriers. The SMS program may not be available on every carrier at every time. Carriers are not liable for delayed or undelivered messages, and we may add or remove supported carriers at any time without notice.

Phone number changes. If you change, forfeit, or deactivate the mobile phone number you provided, you agree to notify us immediately or unsubscribe from the SMS program before the change takes effect. Failure to do so is a material breach of these Terms.

Section 11: Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

• For any unlawful purpose
• To solicit others to perform or participate in any unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To collect or track the personal information of others
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• To collect, harvest, or use content from the Site to train artificial intelligence systems, machine learning models, or other automated tools (see Section 9)
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service or any related website

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 12: Assumption of Risk and Release of Liability

Section 13: Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Service will be accurate or reliable. From time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Loaded Boards, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

Aggregate cap on liability. In any event, and to the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or relating to these Terms or your use of the Service shall not exceed the greater of (a) the total amount you paid to Loaded Boards in the six (6) months preceding the event giving rise to the claim, or (b) the lowest liability limitation permitted by applicable law in your jurisdiction. Some states or jurisdictions do not allow this type of limitation; in those jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14: Indemnification

You agree to indemnify, defend, and hold harmless Loaded Boards, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15: Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing your use of the Site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof).

Section 16: Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, YOUR RIGHT TO A JURY TRIAL, AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

A. Informal Dispute Resolution

Before filing a formal claim, you and Loaded Boards agree to attempt to resolve any dispute informally. You must first send a written notice describing the dispute and the relief sought to dontwalk@loadedboards.com with the subject line "Dispute Notice." We will have 60 days from receipt of your notice to attempt to resolve the dispute. If the dispute is not resolved within 60 days, either party may proceed to arbitration.

B. Mandatory Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Service, or any products or services purchased through the Site (collectively, "Disputes") shall be resolved exclusively through final and binding arbitration, rather than in court — except as provided in the carve-outs below.

Carve-outs from arbitration. The following matters are not subject to arbitration:

• Claims that qualify for and remain in small claims court
• Claims to enforce or protect intellectual property rights (including but not limited to claims of copyright, trademark, trade secret, or patent infringement)
• Claims for injunctive or other equitable relief

C. Class Action Waiver

YOU AND LOADED BOARDS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and Loaded Boards agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

D. Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND LOADED BOARDS EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY CLAIM OR CAUSE OF ACTION THAT IS NOT SUBJECT TO ARBITRATION UNDER THIS SECTION 16, INCLUDING CLAIMS BROUGHT IN SMALL CLAIMS COURT OR CLAIMS FOR INJUNCTIVE OR OTHER EQUITABLE RELIEF. This jury trial waiver applies regardless of whether the claim arises in contract, tort, statute, or otherwise.

E. Arbitration Procedures

The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, unless otherwise agreed by the parties. The arbitration shall take place in Los Angeles County, California, unless the parties mutually agree to another location or telephonic/video proceedings. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.

Each party shall bear its own costs and attorneys' fees, except as otherwise required by applicable law or determined by the arbitrator. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

F. Opt-Out Procedure

You may opt out of this arbitration agreement by providing written notice to Loaded Boards within 30 days of the date you first accept these Terms (which occurs the first time you create an account, place an order, or otherwise use the Service after the Last Updated date above, whichever is earliest). To opt out, send an email to dontwalk@loadedboards.com with the subject line "Arbitration Opt-Out" and include your full name and the email address associated with your account. If you opt out, neither you nor Loaded Boards will be bound by Sections 16(B), 16(C), or 16(D), but all other provisions of these Terms will remain in effect.

Section 17: Governing Law and Venue

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles, except to the extent that applicable consumer protection laws of your state of residence provide greater protections that cannot be waived by contract.

For any matter not subject to arbitration under Section 16, you and Loaded Boards agree to submit to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

Section 18: Terms for California Residents

California consumer rights notice. Under California Civil Code Section 1789.3, California users of the Site are entitled to the following consumer rights notice: California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at +1 (916) 445-1254 or +1 (800) 952-5210.

Waiver of California Civil Code Section 1542. If you are a California resident, you waive the protections of California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." By using the Site, you agree that this Section 1542 protection does not apply to any release you grant under these Terms and that any such release extends to claims you do not know or suspect to exist at the time of release.

Section 19: Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to: acts of God, natural disasters, pandemics or public health emergencies, war, terrorism, civil unrest, government action or regulation, labor disputes, supply chain disruptions, internet outages, cybersecurity incidents, or failures of third-party service providers.

Section 20: Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer these Terms (including in connection with a merger, acquisition, or sale of assets) without your consent. These Terms bind and benefit each party and the party's permitted successors and assigns.

Section 21: Notices

Any legal notice to Loaded Boards under these Terms must be sent in writing by email to dontwalk@loadedboards.com and by certified or registered mail to: Loaded Boards, Inc., Attn: Legal Notice, 10575 Virginia Ave, Culver City, CA 90232. Notices to you may be provided by email to the address associated with your account or by posting on the Site.

Section 22: Severability and Survival

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity or enforceability of any other remaining provisions.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, limitations of liability, assumption of risk, and dispute resolution.

Section 23: Entire Agreement

The failure of Loaded Boards to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies or operating rules posted by us on the Site or in respect to the Service (including our Privacy Policy, Shipping Policy, Return Policy, Skate Safe statement, and Website Accessibility statement), constitute the entire agreement between you and Loaded Boards and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 24: Accessibility

Loaded Boards, Inc. is committed to digital accessibility for people with disabilities. For our full accessibility statement, current commitments, and contact options for accessibility-related assistance, please visit our Website Accessibility page.

Section 25: Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to the Site and updating the "Last Updated" date at the top. For material changes, we will provide additional notice (for example, by posting a banner on the Site or sending an email). Your continued use of or access to the Site or the Service following the posting of any changes constitutes acceptance of those changes.

Section 26: Related Policies

These Terms should be read together with our other Site policies, which are incorporated by reference:

• Privacy Policy
• Data Sharing Opt-Out
• Shipping Policy
• Return Policy
• Skate Safe
• Website Accessibility

Section 27: Contact Information

Questions about these Terms should be sent to us at the contact information below: