Frequently Asked Questions

Orders placed by 11:00am Pacific Time on a business day ship the same day from our Culver City fulfillment center. Orders placed after 11:00am, on weekends, or on holidays ship the next business day.

Yes. We offer FREE ground shipping on cart subtotals over $65 USD within the US, Puerto Rico, and Canada. The threshold is calculated pre-tax and post-discount, and excludes apparel (which ships separately through our print-on-demand partner).

Yes — real-time express shipping rates (FedEx, UPS) are displayed at checkout based on your destination. Orders placed by 11:00am Pacific Time on a business day ship the same day.

We ship through FedEx, UPS, USPS, and DHL eCommerce / DHL Express. PO Box orders automatically route through USPS.

Note: PO Boxes are not accepted for Canada or international delivery.

Estimated delivery times are calculated and displayed at checkout based on the shipping method you choose. Once your order ships, tracking is emailed to you so you can follow it the rest of the way.

If you have questions or your tracking looks off, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Yes — we ship worldwide from Culver City, California. Real-time international rates are displayed at checkout, and all international orders ship Delivered Duty Paid (DDP), so duties and taxes are calculated and included at checkout. No surprise fees on delivery.

Yes. Canada is the exception to our standard international shipping — orders over $65 USD ship free. Orders ship DDP (Delivered Duty Paid), so duties and taxes are included at checkout. PO Boxes are not accepted for delivery to Canada.

No. Both Canadian and international orders ship Delivered Duty Paid (DDP), which means import duties and taxes are calculated, included, and itemized at checkout. You will not be double-charged on delivery.

In some regions the carrier may still ask for confirmation before final delivery, so keep an eye on your tracking updates.

Most likely your package has been picked up by the carrier but hasn't been scanned into their system yet. This can take 24–48 hours after a label is generated, especially for orders shipping via USPS or during high-volume periods.

If you don't see movement after 2 business days, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — and we'll check on it.

Start with the usual suspects: check with neighbors, apartment lobbies, businesses next door, and around back. Carriers occasionally mark packages delivered a few hours early — most show up the same day or the next.

If you've checked everywhere and it's still missing, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — and we'll work with the carrier to file a claim. Outcomes aren't guaranteed by the carrier, but we'll advocate on your behalf.

We'll partner with you to track it down and file a claim with the carrier. Carrier claim outcomes aren't guaranteed, but we'll advocate for a fair resolution.

We strongly recommend signing up for the carrier's free delivery-management tools — UPS MyChoice, FedEx Delivery Manager, USPS Informed Delivery — especially if your delivery location is unattended. Carriers may deny claims for lost or stolen packages when secure delivery options aren't used.

To get the claim started, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Our fulfillment center is closed on: New Year's Day, MLK Jr. Day, Valentine's Day, President's Day, Good Friday & Easter, Mother's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People's Day, Veterans Day, Thanksgiving, and Christmas. Orders placed on closure days ship the next business day.

Most of our apparel is made to order through a print-on-demand partner. That helps us avoid overproduction and offer a wider range of styles. Apparel items don't count toward the $65 free shipping threshold, aren't eligible for free shipping, and you'll get separate tracking for those shipments. Production timelines vary by item but most ships within a standard on-demand window.

Yes — we work with qualified retail stores and distributors. To inquire about wholesale or a dealer account, please fill out our dealer application.

For questions, reach our wholesale team at sales@loadedboards.com or call +1 (310) 839-1800.

We process orders fast, so once it's placed we can't guarantee cancellation. To catch it before it ships, reach us immediately by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

If it's already gone out, you can refuse delivery or use our standard return process — at that point the cancellation is treated as a return and standard return conditions and shipping costs apply.

Sometimes — if you catch us before the order ships. Reach us as soon as possible by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form with the new address.

Once an order is in motion we can't guarantee changes, and failed deliveries due to incorrect addresses may result in additional fees, delays, or order cancellation. Address correction fees if the carrier has to fix it are $25.50 for standard service or $130 for express freight.

Reach out immediately — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form. If your order hasn't shipped yet, we can usually swap variants.

Once it's left our facility, we can't change it — but you're welcome to return it (unused, within 30 days) and reorder the right configuration.

If your order hasn't shipped, contact us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form and we can usually combine it.

If it has shipped, just place a separate order. Send us a heads-up either way so we can flag your account and avoid duplicate fees where possible.

Reach us right away with both order numbers — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form. If neither has shipped, we can cancel the duplicate. If one or both have shipped, we'll treat the unwanted order as a standard return.

We offer a 30-day hassle-free return policy. Notify us within 30 days of receiving your order that you'd like to return it, then ship the product back within 30 days of that notification. Customers are responsible for return shipping on standard returns. Items must come back in as-new condition, ideally in original packaging.

Reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form. We'll confirm receipt and provide a Return Authorization (RA #) along with any specific instructions for your order.

After you notify us, ship returns to:

Loaded Boards
Attn: Returns (include your RA #)
10575 Virginia Ave
Culver City, CA 90232

Use a tracked and insured method. Lost or stolen return shipments are the customer's responsibility — we can only refund packages we actually receive.

You can stand on it and test the flex indoors on carpet — totally fine, won't affect return eligibility. Outdoor riding voids the return. That includes dirty or scuffed wheels, grip tape wear, deck scratches, or any sign of outdoor use.

If you need help picking the right board before you commit, ask us first by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — we love that conversation.

Standard 30-day returns of as-new items have no restocking fee. Items showing light use beyond indoor testing — but still in resellable condition — may be subject to a 15% restocking fee deducted from your refund.

Once we receive and inspect the return, we issue refunds within 3–5 business days of approval. Your bank may take an additional 5–10 business days to post the funds to your original payment method.

Final-sale items can't be returned: sale items, clearance items, B-Stock items, and apparel (which is made to order). Damaged or defective items are always covered separately — reach us right away by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form, and we'll either replace them or refund you in full.

Reach us immediately with photos — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form. We cover return shipping on damaged or defective items and will either replace the product or issue a full refund.

Yes — gift returns follow standard return conditions and are refunded as store credit to the recipient.

Exchanges run through our return process. We issue a refund on the returned item once received and inspected, and you place a new order for the item you actually want. This lets you lock in the new piece at current pricing without waiting on us to coordinate the swap.

Yes — same process as any exchange, as long as the board hasn't been ridden outdoors. Before you commit on the second one, tell us your weight and what kind of riding you're after — reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — and we'll point you toward the right flex.

Yes. Several Loaded models (like the Omakase and Tangent) come in both longboard builds (Paris trucks) and Surfskate Edition builds (Carver CX or C7 trucks). Standard return rules apply — unused, within 30 days. Ship the longboard back, place a new order for the surfskate build.

That's a damaged-in-transit or quality issue, not a warranty claim. Reach us with photos right away by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form. We cover return shipping on damaged or defective items and will replace or refund.

Yes — Loaded Boards stands behind every product we make with a Limited Lifetime Warranty against defects in materials and workmanship for the original owner of products purchased new from an authorized dealer on or after January 1, 2014.

Loaded skateboard decks, Loaded complete skateboards (including the trucks, wheels, bearings, hardware, and grip tape that ship with the complete), Loaded snowboards, Orangatang Wheels, and Paris Trucks (sold separately or as part of a Loaded complete).

Normal wear and tear (scratches, fading, worn edges, material breakdown from regular riding), misuse and accidents (curbs, walls, cars, wildebeest migrations, the implosion of the sun), environmental damage from improper storage or extreme exposure, alterations by the owner, items from unauthorized sellers (Facebook, Craigslist, eBay, etc.), and apparel/stickers/accessories.

Reach us with photos of the issue and your proof of purchase — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form. If the issue appears to be covered, we'll issue a Return Authorization (RA #) and shipping instructions.

Ship the product (with RA # clearly marked on the package) to the address we provide, prepaid and insured for full value via a trackable method. We typically inspect warranty submissions within 10 business days of receipt and contact you with our determination.

Yes — receipts or order confirmations are required to show you're the original owner and that you bought from an authorized Loaded dealer. Gift recipients can serve as the original owner with the original gift receipt or order confirmation.

We'll repair the product or replace it with the same model — or with a comparable model if yours has been discontinued. Repair or replacement is the sole and exclusive remedy. Approved claims ship back to you at our cost via standard ground shipping in the US.

We'll contact you with our findings. You can have the product returned to you at your cost, or authorize us to recycle or discard it. If we don't hear back within 30 days, we may recycle or discard at our discretion.

Yes — the warranty applies worldwide on products purchased from authorized Loaded dealers. International customers cover inbound shipping costs and any duties; approved claims ship back at our cost via standard international shipping. Mark international warranty shipments as "Returned Goods" to avoid inbound duties.

Most wheel chipping is impact damage — hitting a rock, edge of a curb, or sliding hard on rough pavement — which isn't covered. Manufacturing defects (the kind you'd see in the first month, before much use) are. Send us a photo by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form, and we'll take a look.

Could be. Send photos by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form, and we'll evaluate.

Delamination on a lightly-used board within the first year often indicates a material issue. Delamination after heavy use, water exposure, or impact usually doesn't.

Don't ride it until we've looked at it — that's the highest-stress area on the deck. Send us photos by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form. If it's a manufacturing defect, we'll process it as a warranty claim.

Most major credit and debit cards (Visa, Mastercard, Amex, Discover), PayPal, and buy-now-pay-later options through Shop Pay and Affirm at checkout.

Yes — Shop Pay Installments and Affirm are available at checkout for eligible orders, letting you split payment into a few installments over time. Approvals and rates depend on the provider's underwriting, not ours.

You can pay with a single prepaid Visa, Mastercard, or gift card. Our checkout doesn't support splitting payment across two cards. If you need to combine balances, load them into a PayPal account first and pay via PayPal.

Not directly at checkout. If you need to combine two cards, route both through a PayPal account and check out with PayPal.

Most failed payments come from card issuer holds or AVS mismatches between your billing address and what your bank has on file. Double-check your billing address, confirm the card isn't flagged for fraud watch, and try again. If it still fails, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form, and we'll work with you on an alternative.

Three quick questions: how much do you weigh, what kind of riding are you after, and where will you ride it? Cruising and carving, downhill, freestyle, commuting, and surfskating all point to different shapes and flexes.

Our longboard buyer's guide on the website breaks it down by category, and our team is happy to make a direct recommendation — reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form, with your stats and your goals.

Flex options exist so the board feels right for your weight and riding style:

• Flex 1: stiffest. Best for heavier riders or those who want a stable platform for downhill, faster speeds, or carrying gear.
• Flex 2: mid-flex. Versatile, the sweet spot for many riders 150–200 lb who want both stability and a lively, surfy feel.
• Flex 3: softest. Best for lighter riders or anyone chasing a deeply pumpy, surfy carving feel.

Send us your weight and ride style — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — and we'll give you a direct recommendation.

Roughly: under 150 lb leans Flex 3; 150–200 lb leans Flex 2; over 200 lb leans Flex 1. These aren't hard cutoffs — your riding style matters as much as your weight.

If you want a deeply leaning, pumpy ride at speed, drop one flex stiffer. If you want max responsiveness at low speeds, drop one softer. If you're between sizes, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

The longboard build uses Paris Trucks (typically 150mm, 165mm, or 180mm) and is set up for cruising, carving, and pushing. The Surfskate Edition build swaps in Carver trucks — either the CX or C7, depending on the model — which use a spring-loaded front truck for tight, surf-style turns and pumping. The deck is the same; the trucks change everything.

For relaxed neighborhood cruising, look at the Dervish Sama, Tan Tien, or Omakase depending on your size and how surfy you want it. The Dervish is our flexy, drop-through cruiser standard. The Tan Tien is a smaller, lighter mini-cruiser. The Omakase is a versatile all-rounder that can be set up cruiser or surfskate.

Tell us your weight and your street conditions (smooth bike path vs. cracked sidewalks) and we'll narrow it down — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

For downhill and high-speed stability, the Tesseract II and Snubnose Tesseract are our go-to picks. Stiffer flexes (Flex 1 typically) give you a planted platform. Wheelbase, drop, and concave all matter for downhill — happy to walk you through the comparison.

Reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Our surfskate lineup includes the Tangent, Omakase Surfskate Edition, Fathom, and Bolsa II — each ships with Carver trucks (CX or C7, depending on the model). Each is built for a different surfskate experience:

• Tangent — our distance surfskate. Built for covering ground with a surfy feel, not for replicating the traditional pumpy surfskate experience.
• Omakase Surfskate — our oversized surfskate. A bigger platform that brings the surfskate feel to longer, more stable decks.
• Bolsa II — our classic surfskate. The most traditional surfskate experience in the lineup, dialed for the tight, pumpy, surf-style ride.

Tell us your background (longboarder, traditional skater, surfer) and we'll point you at the right one — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Probably the most common question we get. We rotate decks based on demand and design priorities. Some classics get reissued, some don't. The best way to hear about a comeback is to subscribe to back-in-stock notifications on the product page and follow us on Instagram. Always feel free to ask — if it's on the roadmap, we'll tell you.

Reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Check the product page for restock estimates and click "Notify me when available" to get an email the moment it ships. If we have a firm restock date, we'll share it. If we don't, we'd rather not guess — supply chains can be unpredictable and we don't want to make a promise we can't keep.

Three quick questions narrow it down:

1. What kind of riding? Cruising, downhill, freeride, surfskate, eSkate, LDP, or freestyle — different wheels are built for each.
2. How big a wheel? Smaller (62–70mm) are nimble and trick-friendly. Mid (73–80mm) are versatile carvers and freeride wheels. Big (85mm+) roll over everything and excel at distance, eSkate, and rough pavement.
3. Sharp lips or rounded? Sharp-lipped wheels grip hard for carving and downhill. Rounded lips are more forgiving and slide more predictably.

The full lineup at a glance:

Most wheels are offered in multiple durometers (77a/80a/83a/86a) so you can dial in grip vs. slide once you've picked the model. Need a direct recommendation? Reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

For cruising and carving, you want grip, a smooth roll, and energetic rebound. Top picks:

• Love Handles (65mm) — quick, light, and pumpable. Sharp-lipped for agile carving.
• In Heat (75mm) — perfectly balanced for energetic carving with high traction and smooth drifts.
• Kegel (80mm) — supple, muscular grip. A longtime all-around favorite for cruising and downhill.
• Caguama (85mm) — big and beautiful. High roll speed and lots of grip in a comfy cruising wheel.

If you'd like a recommendation tailored to your board and weight, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

For downhill, you want sharp lips, predictable grip, and a stable roll. Top picks:

• 4President (70mm) — perfect combination of grip and acceleration. Lively for hairpin courses.
• Beefcake (73mm) — brawn and finesse for high-speed freeride and technical sliding.
• Durian (75mm) — downhill freeride wheel with high roll speed and smooth, predictable drifts.
• In Heat (75mm) — built for pumping, hard turns, and downhill dominance.
• Kegel (80mm) — predictably grippy for high-speed adventures.

Reach us with your weight and the kind of hills you ride — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — and we'll dial it in.

For freeride, you want stone-ground urethane (no break-in period), rounded lips, and slide-friendly shapes. Top picks:

• Skiff (62mm) — super-versatile small wheel for slashing, freeriding, and all-terrain skating.
• Fat Free (65mm) — lean and mean freeride/freestyle machine built to slide and get tricky.
• Stimulus (70mm) — stone-ground jack of all trades for slides, tricks, dancing, and commuting.
• Beefcake (73mm) — high-speed freeride and technical sliding with smooth, catch-free slides.
• Durian (75mm) — bigger freeride wheel for smoother, plusher, predictable drifts.

Surfskate setups thrive on pumpable, grippy wheels with quick acceleration. Top picks:

• Love Handles (65mm) — fully pumpable, compact, grippy. Built for surfskate agility.
• 4President (70mm) — grip and acceleration in a lively wheel that loves to pump.
• Stimulus (70mm) — versatile pick if you want some slide capability with your surfskate carve.
• In Heat (75mm) — for riders who want a bigger, grippier surfskate wheel with energetic rebound.

LDP and commuting reward big, smooth, plush wheels with lots of roll speed and bump absorption. Top picks:

• Stimulus (70mm) — light and quick. A great commuter wheel on the smaller end.
• Kegel (80mm) — fast-rolling and grippy, holds speed easily.
• Caguama (85mm) — high roll speed and lots of grip, built for distance and rough pavement.
• Bee's Knees (90mm) — long-haul legend. The sweet spot between the Caguama and Dad Bod.
• Dad Bod (105mm) — biggest wheel in the lineup. Absurd distance per push, rolls over everything. Just add risers.

Freestyle and dance setups want smaller, lighter, slide-friendly wheels. Top picks:

• Skiff (62mm) — utilitarian street/all-terrain alternative for slashing and freeriding.
• Fat Free (65mm) — lean freeride/freestyle wheel built to slide and get tricky.
• Stimulus (70mm) — jack of all trades for slides, tricks, dancing, and commuting.

Durometer measures urethane hardness on the A scale. Softer (lower number) = more grip and shock absorption, slower release. Harder (higher number) = faster, easier to slide, more responsive but less grippy. For most cruising and pushing, 77a–80a feels great. For freeride and predictable slides, 83a–86a.

Depends on your deck, trucks, and risers. Our board matrix on the website pairs every Loaded deck with compatible truck-and-wheel combos so you avoid wheelbite. If you're running a non-Loaded deck (Sector 9, Landyachtz, etc.), tell us the deck and trucks — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — and we'll suggest a max wheel size.

Stone-grinding pre-breaks-in the wheel's outer skin so it's ready to slide right out of the box. No "skin to break in" period. In the Orangatang lineup, the Skiff, Fat Free, Stimulus, Beefcake, and Durian are stone-ground.

Some of them do. The eSkate-compatible wheels in the Orangatang lineup are the Kegel, Caguama, Bee's Knees, and Dad Bod — those are the cores designed to take a motor wheel application. The Kegel in particular is one of the most popular all-around eskate wheels.

Other Orangatang wheels (In Heat, Stimulus, 4President) aren't designed for eSkate use. If you're unsure, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Most Loaded longboard completes ship with Paris Trucks — usually 150mm, 165mm, or 180mm depending on the deck. Surfskate Edition completes ship with Carver trucks: either the CX or C7, depending on the model. Some specialty completes use other configurations — check the product page for specifics.

180mm is the most common longboard width — stable, predictable, plays well with most decks. 165mm sits in the middle: a touch quicker and tighter without sacrificing too much stability. 150mm is the narrowest, most responsive option — great for surfskate-style builds and smaller decks. Wheelbite considerations differ between the three; check our board matrix or ask us.

The angle determines how reactive the truck is. Higher angle (50°) = more turn, less stability — surfy, lively, fast turning. Lower angle (43°) = less turn, more stability — better for high speeds and downhill. Some of our boards come with mixed setups (e.g., 50° front / 43° rear), but most are symmetrical.

Could be a few things: bearings not fully seated, oversized truck-mounting holes letting the truck shift, bushings popping out of their seat when turning, worn pivot cups, or minor deck cracks around the truck holes.

Walk through each in order — tighten axle nuts and reseat bearings first, then check the truck mount, then pull and inspect bushings and pivot cups. If you've tried all that and the noise persists, reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Bushings change a truck's feel as much as the truck itself. Softer bushings = more turn, less stability. Harder bushings = less turn, more control at speed. Match durometer to your weight: lighter riders go softer, heavier riders go harder.

Orangatang Knuckles and Nipples are our go-to upgrades — different shapes (barrel, cone, eliminator) tune turn and rebound differently.

Most Paris and Bear trucks have cupped bushing seats by default — cup washers are designed to nest in those. Some setups (especially low-angle baseplates with full-cone bushings) don't pair well with cup washers. If you're not sure, tell us your truck model and the bushing/washer combo you're considering — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Wheelbite (the wheel rubbing the deck on hard turns) is solved with the right combo of deck, trucks, wheels, and risers. Use our board matrix to confirm your combo. If you're running larger wheels, add 1/8" or 1/4" risers to lift the deck. Tighter trucks (harder bushings, more washers) also help.

• Top-mount decks (most cruisers): 1" or 1-1/4"
• Drop-through decks: 1-1/2" or 1-3/4" (the truck mounts up through the deck)
• With shock pads or risers: add the riser thickness to your hardware length

When in doubt, longer is better — you can leave a little exposed thread, but too short won't hold.

Not required, but recommended. Shock pads absorb chatter from rough pavement, protect the deck from truck-bolt stress, and let you fine-tune ride height. Most drop-through Loaded completes ship with shock pads.

Loaded completes ship with hardware, bearings, grip tape, and (where applicable) shock pads — everything you need to ride right out of the box. Risers may or may not be included depending on the model. Check the product page or reach us by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

Loaded sells hardware in two head styles: countersunk and button-head. Our top-mount decks don't come with pre-recessed mounting holes, so the choice has real trade-offs:

• Countersunk: the bolt head sinks into the deck and sits flush. The trade-off: it leaves a permanent indentation in the wood where the head pulls in.
• Button-head: the head sits on top of the deck. The trade-off: a slightly raised profile under the truck baseplate. The upside: you don't permanently alter the deck.

If a flush truck-to-deck interface matters most to you, go countersunk. If you'd rather keep the deck unmodified, go button-head.

Loaded Jehu V2 bearings include built-in (integrated) spacers, which simplify wheel install and prevent over-tightening the axle nut from compressing the bearings. They eliminate the need to track a separate spacer between bearings.

(Heads-up: Orangatang makes wheels, not bearings — bearings come from Loaded.)

Not separately — the Loaded Jehu V2 bearings have a built-in speed ring as well, so you don't need to add a separate one. If you're running a different bearing (no built-in spacer or speed ring), you'll want a speed ring between the bearing and the axle nut/hanger to reduce friction and protect the bearing shield.

Pop the shields off, drop the bearings into a glass mason jar with a citrus-based solvent or isopropyl alcohol, screw the lid on, and shake the jar to break the gunk loose from inside each bearing. Pour the solvent off, refill, and repeat the shake-and-pour cycle until the solvent comes out clear.

Let the bearings dry completely, then lubricate with a few drops of bearing oil (not WD-40). For salt, mud, or water exposure, full replacement is often the best move. Loaded carries replacement bearings in sets.

Yes! Send us a SASE (self-addressed stamped envelope, postage paid for a large envelope — about $1.20 in the US) and we'll send stickers back. Our sticker sheet is 7" × 7", so size the envelope accordingly. Mail to:

Loaded Boards
Attn: Stickers
10575 Virginia Ave
Culver City, CA 90232

Submit your request through our sponsorship page — that's where all sponsorship inquiries should be routed (please don't send sponsorship requests by email). We read every submission and reply.

Submit an application through our sponsorship page. We keep an eye on the community — riding a lot, tagging us on social, and getting involved in your local skate scene all help your case.

We're open to collaborations that make sense for both sides. Send a brief overview (who you are, what you're proposing, timeline, any visual references) to marketing@loadedboards.com.

Boosted Boards is no longer in business, and we're not able to provide direct technical support, replacement batteries, or remotes. Some compatible aftermarket parts may still circulate via third-party sellers. Loaded wheels (Kegel, Caguama) remain available and are still a popular Boosted upgrade.

Some Orangatang motor-wheel parts are still in stock, depending on the model. Tell us which kit you're running — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — and we'll let you know what's currently available.

The RideUnlimited app being removed from app stores affects firmware updates on older kits — we can't help with that side, but we can help with the wheel and urethane.

We have produced snowboards in the past (the Algernon and a few others). Most are not in current production. If you see one listed on the site, it's available. We don't currently have plans to produce more snowboards.

Yes — most decks are available as deck-only, and we sell trucks, wheels, bushings, bearings, hardware, grip tape, board bags, and shock pads as individual SKUs. Check the corresponding category on loadedboards.com.

Tracking is emailed to you as soon as your order ships. If you created an account at checkout, you can also log in at loadedboards.com to view order history and tracking. If you can't find your tracking email, check your spam folder, then reach us with your order # or email — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form.

We run occasional promotions through our email list and social channels — subscribe at the bottom of any page to get them first. We don't honor expired codes or stack multiple promotions on one order.

We have a limited pro program for working skaters, shop employees, and industry partners. Send a short intro (who you are, where you work / who you ride for, what you're hoping to get) — by email at dontwalk@loadedboards.com, by phone at +1 (310) 839-1800, or via the contact form — and we'll point you to the right place.

Yes — come on by! We have a walk-in retail space at our Culver City facility and we'd love to have you stop in. You can find our location here on Google Maps.

We aim to respond within one business day:

• Email: dontwalk@loadedboards.com
• Phone: +1 (310) 839-1800
• Contact form: loadedboards.com/pages/contact-us
• Mail: Loaded Boards, 10575 Virginia Ave, Culver City, CA 90232